TerraCycle Overview:

TerraCycle’s mission is to Eliminate the idea of Waste®.

Operating in over 21 countries across the Americas, Europe and Asia Pacific, TerraCycle is a global innovator in green business. It partners with many of the world’s largest consumer product companies and retailers to create collection and recycling solutions for hundreds of traditionally non-recyclable waste streams. By working with companies, retailers, governments and consumers, TerraCycle is able to collect and solve for just about every waste stream, from snack wrappers and contact lenses to ocean plastics and cigarette butts, all waste streams that otherwise end up in landfills, oceans, or incinerators. TerraCycle has received hundreds of awards globally and has been highlighted in some of the world's most recognized media outlets, including CNN, Wall St. Journal, Reuters.com New York Times, Forbes and thousands of others.

In May 2019, TerraCycle launched its newest initiative, Loop, a global circular shopping system that enables brands, retailers and consumers to transition from single-use disposable materials to reusable, durable packaging, washed by Loop and refilled by the brands. Loop has engaged many of the world's largest consumer product companies (including P&G, Nestlé, Unilever, PepsiCo, Coca-Cola, and Mondelez) and many of the world’s largest retailers in this platform. Loop is currently available in the mid-Atlantic and Northeastern U.S, and the greater Paris region in France, with plans to expand into several new markets including Canada, Japan, the UK and Germany in 2021.

Job Overview –

The TerraCycle Account Management Team seeks to hire a resourceful, autonomous and organised Account Associate - French Speaker to serve as a key point of contact for a portfolio of between 12-15 small to medium sized client accounts across Europe (from small brands to large FMGCs) with a focus on the UK and France.

The role will be placed in the Account Management Team and will report to one of the Account Directors.

This is an entry level position. The primary responsibility of the role will be to manage the overall relationship with the client, the day to day running of recycling programmes and will ensure that all contractual obligations of the partnership are delivered to the right specifications and on time. They will oversee the launch of a recycling partnership and manage partnership projects where needed.

The Account Executive will work closely with the Account Director to execute and deliver strategies to ensure continued renewals as well as revenue growth and upsell opportunities for their portfolio of clients.

Recurring tasks will include but are not limited to:

  • Serving as primary contact for a portfolio of brand partners
  • Managing client relationships to satisfaction to ensure renewal and growth
  • Identifying and developing opportunities to drive business value for clients
  • Ensuring all client inquiries are responded to in a timely fashion
  • Working closely with the Account Director to identify growth opportunities and preparing client proposals (e.g. for upsells, renewals etc.)
  • Coordinate with internal teams to develop plans for and regularly review programme performance
  • Preparing internal account performance data for their portfolio
  • Creating client-ready documents, including monthly reports (in both Excel and Powerpoint) and custom presentations
  • Provide clients with programme & budget updates and proposals according to their internal budgeting and planning process
  • Managing programme operational flow, pricing files, presentations, and contracts
  • Coordinating internal processes, including monthly invoicing and annual renewal pricing & projection process in conjunction with Operations team
  • Providing project management support for product orders, design projects, and brand activations as needed

Essential requirements/skills –

  • Excellent listening, communication and presentation skills (written and on the phone)
  • Excellent interpersonal skills
  • Solid business acumen
  • Great organizational skills including attention to detail
  • Ability to prioritise among competing tasks
  • Proficient in Microsoft Office Suite, Google Apps etc.
  • Number literacy and ability to analyse data
  • Solid team player who can collaborate cross-functionally and across cultures
  • Ability to work independently and to thrive in a fast-paced, high-volume work environment
  • A sense of resourcefulness, ability to adapt, and a positive, problem-solving attitude
  • Excelling written and spoken English and French

Desirable experience –

  • Experience in client service and/or sales
  • Experience in a FMGC environment
  • Experience in project management
  • A demonstrated interest in sustainable/green business
  • An interest in sales

Compensation –

Salary depending on experience
25 Paid Holiday Days
2 Volunteering Days
Online Yoga and wellbeing activities
Company Pension contribution
Enhanced Parental Leave
Quarterly team engagement

Please send a short cover letter (a couple of paragraphs) and resume when applying. Applications without cover letters will not be considered.

Job description is not all-inclusive. TerraCycle reserves the right to amend this job description at any time. TerraCycle is an Equal Opportunity Employer, committed to a diverse and inclusive work environment

TerraCycle is committed to Diversity, Equality and Inclusion.